Cyber Security Digital transformation IT Consulting

Concord, CA Dental Clinic Streamlines Operations and Improves Patient Care with Managed Services

Industry: IT Managed Services MSP

About Paysafe

Client is a family-owned dental practice in Concord, CA, serving roughly 400 patients. They pride themselves on a welcoming environment and cutting-edge dental care, yet their outdated IT systems were stalling day-to-day operations and impacting overall efficiency.

The Chalange

Rapid patient growth and dated infrastructure had the dental office team juggling countless technical and administrative headaches.

Frequent system slowdowns, inefficient scheduling, and a lack of secure data backups stretched staff thin.

Above all, the clinic needed to ensure they remained fully HIPAA-compliant while striving to offer top-tier patient care.

 

What did TechGofers do

IT Assessment & Upgrades – Identified critical hardware and software bottlenecks, then upgraded the server and network to industry-standard dental practice software.

Managed Services Implementation – Put in place proactive 24/7 monitoring and remote support to address issues quickly and minimize downtime.

HIPAA-Compliant Data Security – Deployed multi-layer cybersecurity, automated patching, and encrypted offsite backups to safeguard patient records.

Process Automation – Introduced streamlined electronic forms for patient intake, reducing manual data entry and improving record accuracy.

The technology that we use to support Paysafe

Active Directory Datto Backup DNS Filtering Hyper-V MDM Meraki Office 365 RMM

The Results

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