Rapid patient growth and dated infrastructure had the dental office team juggling countless technical and administrative headaches.
Frequent system slowdowns, inefficient scheduling, and a lack of secure data backups stretched staff thin.
Above all, the clinic needed to ensure they remained fully HIPAA-compliant while striving to offer top-tier patient care.
IT Assessment & Upgrades – Identified critical hardware and software bottlenecks, then upgraded the server and network to industry-standard dental practice software.
Managed Services Implementation – Put in place proactive 24/7 monitoring and remote support to address issues quickly and minimize downtime.
HIPAA-Compliant Data Security – Deployed multi-layer cybersecurity, automated patching, and encrypted offsite backups to safeguard patient records.
Process Automation – Introduced streamlined electronic forms for patient intake, reducing manual data entry and improving record accuracy.